I feel they could be a little more transparent with their prices.
I popped in and asked for a price on teeth whitening for my son, she said between 250-400 and gave an appointment for the following Sunday.
We met the dentist that Sunday and he said the price would be €400 he then did two X-rays without asking or saying it would be extra. He also said I could collect them for him when they were ready, 5 minutes later at reception my son was charged €480.
I questioned this and was told there was a consultation fee of €50 & €30 for X-rays,
I got a call a few days later to say they were ready and my son needed to see the dentist. I asked if they would charge for this and told YES. I told her he agreed for me to collect them she then said he was adamant my son had to go in. Which he didn’t.
We would have no problem paying that if it was said from the start it would be €400 PLUS consultation fee and extra if he needed X-rays. We had priced around and could have got it cheaper than that.
I’m leaving this review as my son is only 18 and have been saving to get this done, €80 plus is a lot to some people.
I had thought of using Shields dentist for my daughter who needs top and bottom braces but have decided to go to 3Dental as they seem very transparent about their prices and have given us a written quotation.
I hope this review is published not to slate Sheilds dentist but to make people aware of overcharging especially in these times when people are struggling and have to save hard for things.
— Scott
Verified review (1962859)
Review left 2 years ago
This review was collected via email feedback service.
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Professional
Excellent and very professional
My kids, my mom and I are patients in Shields and we are very happy with all the work provided always.
Trust is the key especially when dealing with teeth.
— Tallita
Verified review (1938724)
Review left 2 years ago
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Reply from Shields Dental & Skin Clinic, Castletroy
Thank you Tallita, we are glad that you, your kids and Mom are happy with your treatment at Shields. We look forward to seeing you all again soon.
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Very good
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Patient
Great experience
I had a great experience at Shields Dental. Felt confident with the clinical care I received. Staff helpful & polite. They offered a service which was flexible and efficient. Couldn't fault cleanliness and hygiene. I would definitely return for treatment and recommend to others. Dr. Robert was a pleasure to deal with.
— Anonymous
Verified review (1938720)
Review left 2 years ago
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Reply from Shields Dental & Skin Clinic, Castletroy
Thank you for the great review this will passed on to Dr Robert and the team.
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Very good
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Patient
3 fillings
Professional, calm, very good service.
— Susan
Verified review (1938447)
Review left 2 years ago
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Reply from Shields Dental & Skin Clinic, Castletroy
Thank you Susan for the lovely review.
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Very good
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Patient
Teeth cleaning and check up
Beatrice and Lenka are great, thanks so much and see you soon.
— Kelly
Verified review (1938343)
Review left 2 years ago
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Reply from Shields Dental & Skin Clinic, Castletroy
Thank you Kelly for the great review!
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Very good
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Patient
A lovely dentist
Lenka was a lovely dentist. She was patient, kind, considerate and listened to my partner throughout her entire procedure.
— Evan P
Verified review (1927177)
Review left 2 years ago
This review was collected via QR code.
Reply from Shields Dental & Skin Clinic, Castletroy
Thank you Evan for the great review, this will passed on to Lenka.
Overall, how was your experience of Shields Dental & Skin Clinic, Castletroy? (tap on a rating)
Composite Bonding
I couldn't recommend Shields Dental more.
I got composite bonding last year and I couldn't be happier.
Really professional nice people, they know what they are doing and they are good at it.
— Maria
Verified review (1704546)
Review left 3 years ago
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Very good
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Patient
5-star dentist
Really well looked after and clinic is lovely.
— Holly
Verified review (1703528)
Review left 3 years ago
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Good
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Patient
Fabulous!
Great clinic and great people working there!
— Anonymous
Verified review (1703523)
Review left 3 years ago
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Very good
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Patient
Great place
Thanks for restoring my faith.
— Daisy
Verified review (1702771)
Review left 3 years ago
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Very good
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Other relative or friend
Fantastic Hygienist
Cannot recommend Lenka enough, fantastic hygienist and such a nice person, as are all the other staff! So will definitely be returning.
— Linda
Verified review (1695388)
Review left 3 years ago
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Very good
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Patient
Positive experience, highly recommend
Thanks for the positive experience, highly recommend you to my friends and family, also having 2 clinics in Limerick and open 7 days a week is brilliant!
— Anonymous
Verified review (1689090)
Review left 3 years ago
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Patient
Felt very comfortable
Felt very comfortable and at ease.
— Anonymous
Verified review (1689087)
Review left 3 years ago
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Review from Google
lovely people ❤️
— Nigel seb
T78645
Review left 3 years ago
This review complies with Google's policies.
Reply from Shields Dental & Skin Clinic, Castletroy
Hi Nigel, thank you for the 5* review.
Review from Google
(Translated by Google) It was good, attentive staff from the reception to the dentist.
(Original)
Foi bom, pessoal atencioso desde da recepção ao dentista.
— Susie Teixeira
T78510
Review left 3 years ago
This review complies with Google's policies.
Reply from Shields Dental & Skin Clinic, Castletroy
Susie, thanks for the review.
Review from Google
This person left a star rating but no comment.
— Timothy Murphy
T78344
Review left 3 years ago
This review complies with Google's policies.
Review from Google
A good clinic. Professional doctors, courteous staff. We treat teeth with the whole family only in this clinic
— Vera Makhinya
T78345
Review left 3 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Kevin Rea
T78194
Review left 3 years ago
This review complies with Google's policies.
Reply from Shields Dental & Skin Clinic, Castletroy
Hi Kevin, many thanks for the 5* review.
Review from Google
I initially met Dr Conor Shields and he took me through the proposed treatment plan step by step. Conor , Fida, Shruta and the team have been very informative , caring and considerate throughout my treatment. I would highly recommend.
— Colm Donegan
T77957
Review left 3 years ago
This review complies with Google's policies.
Reply from Shields Dental & Skin Clinic, Castletroy
Hi Colm, Many thanks for the 5* review and I will pass your comments to the team.
Review from Google
This person left a star rating but no comment.
— Katie Gleeson
T77885
Review left 3 years ago
This review complies with Google's policies.