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Shields Dental & Skin Clinic, Castletroy

Unit 15, Castletroy Shopping Centre, Castletroy, Limerick, V946 8K1

Excellent rating from 13 reviews

5 out of 5 stars

118 total reviews

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Latest Reviews by Working Feedback

Teeth whitening

1 out of 5 stars
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I feel they could be a little more transparent with their prices.
I popped in and asked for a price on teeth whitening for my son, she said between 250-400 and gave an appointment for the following Sunday.
We met the dentist that Sunday and he said the price would be €400 he then did two X-rays without asking or saying it would be extra. He also said I could collect them for him when they were ready, 5 minutes later at reception my son was charged €480.
I questioned this and was told there was a consultation fee of €50 & €30 for X-rays,
I got a call a few days later to say they were ready and my son needed to see the dentist. I asked if they would charge for this and told YES. I told her he agreed for me to collect them she then said he was adamant my son had to go in. Which he didn’t.
We would have no problem paying that if it was said from the start it would be €400 PLUS consultation fee and extra if he needed X-rays. We had priced around and could have got it cheaper than that.
I’m leaving this review as my son is only 18 and have been saving to get this done, €80 plus is a lot to some people.
I had thought of using Shields dentist for my daughter who needs top and bottom braces but have decided to go to 3Dental as they seem very transparent about their prices and have given us a written quotation.
I hope this review is published not to slate Sheilds dentist but to make people aware of overcharging especially in these times when people are struggling and have to save hard for things.

— Scott

Verified review (1962859) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Shields Dental & Skin Clinic, Castletroy? 1 out of 5 stars
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 1 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 1 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Professional

Excellent and very professional

5 out of 5 stars
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My kids, my mom and I are patients in Shields and we are very happy with all the work provided always.
Trust is the key especially when dealing with teeth.

— Tallita

Verified review (1938724) Review left 2 years ago
This review was collected via email feedback service.

Reply from Shields Dental & Skin Clinic, Castletroy

Thank you Tallita, we are glad that you, your kids and Mom are happy with your treatment at Shields. We look forward to seeing you all again soon.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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I had a great experience at Shields Dental. Felt confident with the clinical care I received. Staff helpful & polite. They offered a service which was flexible and efficient. Couldn't fault cleanliness and hygiene. I would definitely return for treatment and recommend to others. Dr. Robert was a pleasure to deal with.

— Anonymous

Verified review (1938720) Review left 2 years ago
This review was collected via email feedback service.

Reply from Shields Dental & Skin Clinic, Castletroy

Thank you for the great review this will passed on to Dr Robert and the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

3 fillings

5 out of 5 stars
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Professional, calm, very good service.

— Susan

Verified review (1938447) Review left 2 years ago
This review was collected via email feedback service.

Reply from Shields Dental & Skin Clinic, Castletroy

Thank you Susan for the lovely review.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Teeth cleaning and check up

5 out of 5 stars
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Beatrice and Lenka are great, thanks so much and see you soon.

— Kelly

Verified review (1938343) Review left 2 years ago
This review was collected via email feedback service.

Reply from Shields Dental & Skin Clinic, Castletroy

Thank you Kelly for the great review!
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A lovely dentist

5 out of 5 stars
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Lenka was a lovely dentist. She was patient, kind, considerate and listened to my partner throughout her entire procedure.

— Evan P

Verified review (1927177) Review left 2 years ago
This review was collected via QR code.

Reply from Shields Dental & Skin Clinic, Castletroy

Thank you Evan for the great review, this will passed on to Lenka.
Overall, how was your experience of Shields Dental & Skin Clinic, Castletroy? (tap on a rating) 5 out of 5 stars

Composite Bonding

5 out of 5 stars
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I couldn't recommend Shields Dental more.
I got composite bonding last year and I couldn't be happier.
Really professional nice people, they know what they are doing and they are good at it.

— Maria

Verified review (1704546) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

5-star dentist

4 out of 5 stars
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Really well looked after and clinic is lovely.

— Holly

Verified review (1703528) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Fabulous!

5 out of 5 stars
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Great clinic and great people working there!

— Anonymous

Verified review (1703523) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great place

5 out of 5 stars
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Thanks for restoring my faith.

— Daisy

Verified review (1702771) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other relative or friend

Fantastic Hygienist

5 out of 5 stars
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Cannot recommend Lenka enough, fantastic hygienist and such a nice person, as are all the other staff! So will definitely be returning.

— Linda

Verified review (1695388) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Positive experience, highly recommend

5 out of 5 stars
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Thanks for the positive experience, highly recommend you to my friends and family, also having 2 clinics in Limerick and open 7 days a week is brilliant!

— Anonymous

Verified review (1689090) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Felt very comfortable

5 out of 5 stars
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Felt very comfortable and at ease.

— Anonymous

Verified review (1689087) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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lovely people ❤️

— Nigel seb

T78645 Review left 3 years ago
This review complies with Google's policies.

Reply from Shields Dental & Skin Clinic, Castletroy

Hi Nigel, thank you for the 5* review.

Review from Google

4 out of 5 stars
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(Translated by Google) It was good, attentive staff from the reception to the dentist.

(Original)
Foi bom, pessoal atencioso desde da recepção ao dentista.

— Susie Teixeira

T78510 Review left 3 years ago
This review complies with Google's policies.

Reply from Shields Dental & Skin Clinic, Castletroy

Susie, thanks for the review.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Timothy Murphy

T78344 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A good clinic. Professional doctors, courteous staff. We treat teeth with the whole family only in this clinic

— Vera Makhinya

T78345 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Kevin Rea

T78194 Review left 3 years ago
This review complies with Google's policies.

Reply from Shields Dental & Skin Clinic, Castletroy

Hi Kevin, many thanks for the 5* review.

Review from Google

5 out of 5 stars
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I initially met Dr Conor Shields and he took me through the proposed treatment plan step by step. Conor , Fida, Shruta and the team have been very informative , caring and considerate throughout my treatment. I would highly recommend.

— Colm Donegan

T77957 Review left 3 years ago
This review complies with Google's policies.

Reply from Shields Dental & Skin Clinic, Castletroy

Hi Colm, Many thanks for the 5* review and I will pass your comments to the team.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Katie Gleeson

T77885 Review left 3 years ago
This review complies with Google's policies.