Very poor administration. I was referred to the clinic by my dentist only to have a CBCT scan. I have a poor command of English, so I had a long correspondence with the clinic by email before the visit. On the day of the visit, I informed the receptionist first. When I was invited to the doctor's office, I also informed the doctor of the following information, verbatim "My doctor sent you referral only for scan of the left mandibular region. But I would like to have a whole mouth scan, because I have implants on both sides". After that, I was asked to sit in the chair for an examination. Since I am not a doctor, I assumed that perhaps a preliminary examination was necessary for the CBCT scan. However, immediately after the examination, the doctor started cleaning my teeth. These services were not discussed with me in advance, they are not in our correspondence or in the referral from my doctor. I also did not know the price of these services. So I received two additional services that I did not order and spent 200 euros more than I planned. This funny situation cost me dearly. I really hope that this is poor administration and not a tactic to increase income.
— Ebazer M
Verified review (2238862)
Review left 1 year ago
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Very friendly service
— Ethan Ross
T293863
Review left 1 year ago
This review complies with Google's policies.
Reply from Smile Hub Dental Clinic
Thank you for sharing your experience with us.
We are happy to hear that our patients are happy.
Review from Google
This person left a star rating but no comment.
— Eimear Casey
T293864
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you so much for sharing your experience.
Review from Google
They treated so well in here, highly recommend
— Sean Cullen
T293814
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you Sean.
We appreciate your feedback.
Looking forward to seeing you again.
Review from Google
Dr Mark Rodgers was excellent with my autistic 12 year old.
— Kirsten Cronan née Poile
T293796
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Smile Hub Team is delighted to see this amazing review.
Thank you for brightening our day.
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This person left a star rating but no comment.
— Sandra Cleary
T293668
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Dear Sandra, thank you so much for your great review.
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This person left a star rating but no comment.
— John Irving
T293669
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you for sharing with us your experience.
We are looking forward to seeing you again.
Review from Google
I had a Scale and Polish with Dr. Annie and she was super gentle and really took her time with making sure I was pain free.
— Marta Vieira
T293545
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you so much.
We are delighted with our positive feedback.
Great service
Great service and very friendly environment. Anna from the reception was very nice and helpful. I will definitely go back.
— Anonymous
Verified review (2242915)
Review left 1 year ago
This review was collected via SMS feedback service.
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This person left a star rating but no comment.
— Sinead W
T293546
Review left 1 year ago
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Thank you for rating our Dental Practice 5 stars.
It means a lot for us.
Review from Google
Dr Marta Vieria is very professional, explains everything and has a lovely manner for her profession.
I totally recommend her 100%.
— Joan Lynam
T293366
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you so much Joan for sharing your positive experience with us.
We are very happy to hear your amazing feedback.
Review from Google
This person left a star rating but no comment.
— Nora And Niall Campbell
T293367
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you Nora for rating our Dental Practice 5 stars.
It means a lot for out team.
Review from Google
This person left a star rating but no comment.
— Maria Cooney
T293217
Review left 1 year ago
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Thank you Maria for sharing your experience with us.
We really appreciate it.
Review from Google
My son (16) attended an appointment today with Dr Bishoy Wanis, he is brilliant, an amazing dentist and such a gentleman. My son is very nervous but Dr Bishoy has a way of making you feel calm. We feel very lucky to have found such an amazing Dentist. Thank you Dr Bishoy
— Louise Carroll
T293061
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
We are delighted to hear your amazing feedback Louise.
We cannot thank you enough.
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Very good and so nice! 100% recommend
— Mitchell Ralph
T293062
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you for your beautiful review.
We really appreciate it.
Review from Google
Great service! Dentist was very friendly and helpful.
— R Semple
T293063
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
We are delighted to hear your great review.
Thank you very much.
Highly recommend
Thank you Vanessa, hugely professional, kind and empahetic to me as I'm a very nervous patient. I had two fillings today and Vanessa made the experience very comfortable for me. I highly recommend Vanessa at Smile Hub in Bayside.
— Frances P
Verified review (2241898)
Review left 1 year ago
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This person left a star rating but no comment.
— Mutley Rachard
T292898
Review left 1 year ago
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Thank you for sharing with us your positive experience.
We are looking forward to seeing you again.
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This person left a star rating but no comment.
— John Conor
T292899
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
Thank you Conor for rating our Dental Clinic 5 stars.
It means a lot for our team.
Review from Google
My hygienist was Isabella, She couldn’t have been nicer. She was very understanding of my nervousness. I am very happy that I moved to the Smile Hub dental clinic.
— Anna Murray
T292726
Review left 1 year ago
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Reply from Smile Hub Dental Clinic
We cannot thank you enough for your nice words.
We are looking forward to seeing you again.